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Puerto Galera Online Services
Poblacion, Puerto Galera, Oriental Mindoro, Philippines 5203

Telefax: +63-43-2873101 or +63-43-2873080
Mobile: +63-910-8340170 or +63-926-8484500

E-mail: info@puertogalera.org

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Common House Rules & Guidelines for the Resorts

Reservation and Bank Deposit:  

  • To confirm a reservation, we require 50% deposit which is non-refundable.  

  • Deposit can be paid via Bank Deposit or Credit Card Payment through PayPal secure payment portal.

  • Bank details will be given upon request and only after the resort confirms availability of the accommodation.  

  • After depositing the 50% downpayment based on the bank details, the guest should send us a copy of the deposit slip thru fax at (043) 2873080 or email at booking@puertogalera.org.  Please indicate your name, type of accommodation and date of reservation on the fax or scanned copy of the bank deposit slip. We will send a confirmation letter upon receipt of the deposit slip. The guest will need to present the confirmation letter upon check-in at the resort.

  • The remaining balance will be settled upon check-out at the resort.

Re-scheduling and Forfeiture of Deposit: 

  • Changes of a confirmed reservation requested 20 days before the reserved date will result in forfeiture of half of the deposit made (equivalent to 25% of the total bill). Changes of a confirmed reservation requested less than 7 days before the reserved date will result in forfeiture of the deposit made (equivalent to 50% of the total bill).

  • Re-scheduled dates should be within 3 months from the date of reservation. Unused deposits are non-refundable.

Check In and Check Out: 

  • Check in time for overnight stay is 12 noon, check out time is 11:00 am the following day. There will be no adjustment in check out time if the guest checks in later than 12 noon. 

  • Check in time for day trip is 8:00 am, check out time is 5:00 pm. There will be no adjustment in check out time if the guest comes in later than 8:00 a.m.

Items to be brought in by guests: 

  • Bringing in of appliances (sound system, extra stove, rice cooker, water dispenser, large appliances that will be plugged into an electrical socket) should be reported before the reserved date. 

  • Videoke machine is only allowed if a guest books the whole resort exclusively and use is only until 10 p.m. in the evening. 

  • The resort should be informed if the guest will bring his/her own tables and chairs or appliances. 

  • There is no access to the beach for Jetskis and other watercraft through the resort. We advise guests not to bring their personal jetskis or watercraft to the resort.

Other Important Reminders: 

  • Please take care of your valuables while staying at the resort. 

  • In compliance with the Clean Air Act, Bonfires are not allowed at the beach front or within the resort premises. 

  • Only small breed dogs are allowed in the resort, provided, that the dog is kept in a Vari-kennel at the bungalow patio area (dogs are not allowed inside the bedrooms for health and sanitation reasons). The dog's owner should ensure that the dog will not pose a danger or be a nuisance to the other guests. Any damage to the resort premises caused by the dog will be charged to the guest. 

  • Guests are advised to respect the privacy, comfort and peace of the other guests. Please refrain from playing loud music at the resort. 

  • The resort practices zero waste management and waste segregation at the resort, kindly separate biodegradable (i.e. food scraps, fruit and vegetable peels) and non-biodegradable wastes when disposing of garbage). 

  • Recyclables such as paper (except carbon paper, wax paper, aluminum foil and shiny gift wrappers), plastic (except polystyrene, Styrofoam and doy pack), metal containers and cans, glass, aluminum cans, and tetra pack cartons should be put in separate containers. The resort sends these recyclables to a nearby materials recycling facility. 

  • Residuals such as sanitary napkins, diapers, polystyrene, Styrofoam and doy packs are non-recyclable and should be separated from recyclables and bio-degradable material. Only residual wastes are collected by the garbage trucks.

Please read these house rules carefully. By booking an accommodation at the resort the guest is deemed to have read, understood and accepted the house rules and guidelines stated herein.

 

Thank you very much for your cooperation and we wish you a pleasant stay at the resort.

 

Please Read Disclaimer, Copyright and Terms of Use

 

The following shall apply to every User of this website. Any use of this website shall be deemed consent by such User to the terms and conditions herein.

 

Accuracy of Content and Information

 

The information contained in this website comes from various sources. However, we do not warrant the truthfulness or accuracy of such information. Thus, the User is advised to verify and confirm the relevant information through independent means and not rely solely upon the information contained herein.

 

The graphics and photos displayed in this website were likewise obtained from various sources and may differ from the actual objects or places represented therein due to various possible reasons. Thus, we do not warrant the accuracy of such graphics and photos. .

 

Unauthorized Use of the Content of the Website

 

To the extent allowed by both Philippine and international intellectual property law, any copyright or other intellectual property right to the content of the website including its text, graphics, images and other materials, are owned by the respective owners thereof. Unauthorized use of any content herein may violate such intellectual property rights.

 

Thus, the User must retain all copyright and other proprietary notices contained herein on any copy that may be made from this website for one’s personal use. The User may not sell or modify such content or reproduce, display, publicly perform, distribute, or otherwise use the said content in any way for any public or commercial purpose without the prior written consent of the copyright owners thereof. Unauthorized copying and/or publication of any material herein or portion thereof in any commercial website or in a networked computer environment for any commercial purpose are strictly prohibited without the prior written consent of the appropriate owner.

 

If the User violates any of these terms, the permission to use the content of this website automatically terminates and the User must immediately refrain from using this website and destroy any copies thereof.

 

User Submissions

 

Any communication which the User posts in this website is considered non-confidential unless otherwise allowed to be treated as confidential by the particular web page by Puerto Galera Online and the subscriber (i.e. Travel Company) concerned. However, by posting any communication to the Puerto Galera Online, the User will automatically grant Puerto Galera Online a royalty-free, perpetual, irrevocable and non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such communication alone or as part of other works in any form, media, or technology, whether now known or hereafter developed, and to sublicense such rights.

 

The User shall be responsible for the User’s own communications and shall be solely responsible for the consequences thereof.

 

The User must not do the following things: 1.) Post materials that are copyrighted, unless the User is the copyright owner or has the permission of the copyright owner to post such materials; 2.) post materials that reveal trade secrets unless the User owns such trade secrets or has the permission of the owner thereof; 3.) post materials that infringe any other intellectual property right of any person or violate the privacy or publicity rights of any person; 4.) post materials that are obscene, defamatory, libelous, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; 5.) post sexually-explicit or implicit images; 6.) post advertisements or other forms of solicitations of business; 7.) post chain letters; 8.) post any form of pyramid scheme; or 9.) post any material that impersonates or misrepresents another person or company.

 

Puerto Galera Online does not represent or guarantee the truthfulness, accuracy, or reliability of any communication posted by the User or subscriber of the website. Neither does Puerto Galera Online endorse any opinion, position or advocacy expressed by any User. Reliance upon any material posted by other users will be at the User’s own risk.

 

Puerto Galera Online does not screen communications in advance and shall not be responsible for screening or monitoring the materials posted by the Users. However, upon its own initiative, or upon notice from a User that a certain communication was posted in violation of the aforesaid guidelines, Puerto Galera Online will promptly investigate the complaint and determine in good faith and exercise its sole discretion whether or not to remove or request the removal of the subject communication. In this regard, Puerto Galera Online reserves the right to expel any User without notice and prevent such User’s further access to the website for violating any of the foregoing term or condition or any applicable law. Moreover, any form of fraud and/or deception detected by Puerto Galera Online, will immediately be reported to the proper authorities.

 

The User hereby agrees to hold Puerto Galera Online free and harmless from any liability or responsibility for any communication posted by the User or other users.

 

Links

 

This website contains links to third party websites. The User agrees to hold Puerto Galera Online free and harmless from any liability arising out of or in connection with the content of such third party websites. Puerto Galera Online does not make any representation regarding the content or accuracy of any material or information contained in such third party website. The User shall gain access to such third party website at the User’s own risk.

 

Spam

 

The sending of unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of UseNet groups, posting obscene or threatening messages while using or referring to Puerto Galera Online’ email address or website URL is prohibited. The use of Puerto Galera Online’ servers as a mail drop for responses to any of the activities described above are also prohibited.

 

Adult Content

 

Web sites containing any form of adult material, as well as links to such adult materials, or other adult-oriented merchandise are not permitted in this website.

 

Disclaimer of Consequential Damages

 

The User hereby holds Puerto Galera Online free and harmless from any transaction with any travel company. Any complaints regarding the service of such travel company shall be made directly with such travel company. Puerto Galera Online will not be responsible for the quality of the services offered by such travel company and represented in this website. Any complaints posted at Puerto Galera Online e-mail address: info@puertogalera.org will be relayed to the proper party for immediate action.

 

Indemnity Clause

 

The User hereby agrees to defend, indemnify, and hold harmless Puerto Galera Online, its officers, directors, stockholders, employees, agents, or representatives, from and against any claim, action or demand, including without limitation reasonable legal and accounting fees, arising out of or in connection with you’re the User’s use of this website or the User’s breach of these Terms of Use. The USER shall USE Puerto Galera Online’ TRAVEL SERVICES at the USER’s own RISK. Puerto Galera Online’ travel services ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. Neither Puerto Galera Online, its officers, directors, stockholders, employees, agents, representatives, affiliates, third party service providers, merchant licensors or the like, warrant that Puerto Galera Online’ travel services will not be interrupted or error free. Puerto Galera Online will make every effort in good faith to ensure that its web servers are available to as many internet users as possible and that there is minimal interruption of service as possible.

 

Under no circumstance will Puerto Galera Online, its officers, directors, stockholders, employees, agents, representatives, affiliates, or partners, be liable for any claim or cause of action, direct, indirect, special, incidental, or consequential damage, or any other damage alleged to have resulted from: (a) the use of or inability to use Puerto Galera Online’ travel services, (b) service interruptions, (c) customer errors or problems with their internet connectivity, (d) the User’s equipment or available technology, (e) unauthorized access to Puerto Galera Online, (f) communication failures, (g) bandwidth congestion or interruptions, or (h) acts of God or events of force majeure.

 

The User also agrees to indemnify and hold Puerto Galera Online free and harmless against any liability arising out of any defective product or service sold or offered to customers, personal injury or property damage caused by such products or services sold or distributed through the website of Puerto Galera Online

 

General

 

If any of the foregoing terms is found to be invalid by any court having competent jurisdiction, the invalidity of such term shall not affect the validity of the remaining terms and conditions, which shall remain in full force and effect. No waiver of any terms provided herein shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided in a particular legal notice or software license agreement or material on particular web page, these terms constitute the entire Agreement between you and Puerto Galera Online with respect to the use of this website

 

Exclusive Venue

 

Any dispute arising out of or in connection with the use of this website shall be amicably settled between the parties concerned, otherwise the same shall be exclusively referred to the proper court of Calapan City, Oriental Mindoro.

 

Amendments to the Terms of Use and Discontinuance of Service

 

Puerto Galera Online reserves the right to revise the foregoing policies at any time upon posting in this website. Puerto Galera Online also reserves the right to discontinue its services for any account that it determines as a source of inappropriate or unlawful materials. Puerto Galera Online reserves the right to refuse to provide its services to any User, which it deems to not conform to these Terms of Use.

 

We trust to have made the foregoing terms as clear and understandable as possible.

 

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